Welcome to the Privacy Policy of Jalaram Hotels Pvt Ltd, accessible through our website Balaram Palace. Your privacy is important to us, and this statement outlines how we collect, use, and protect your information.
Information We Collect and Why
1. Analytics Data
When you visit our website, our servers automatically collect analytics data to generate detailed reports and statistics about website usage. This data includes:
- Your IP address
- Referring website
- Geographic location
- Date/time each page is accessed
- Pages visited
- Operating System type and version
- Web Browser type and version
- Total data transferred
Purpose: To understand user behavior, improve our website, and enhance user experience.
2. Cookies
Our website uses cookies and other technologies to improve your experience. These cookies help us:
- Identify the most popular sections of our website
- Track visitor behavior and time spent on pages
- Assess the effectiveness of our customer communications
- Customize and enhance your interactions with us
By using our website, you consent to our use of cookies. You can manage or disable cookies through your browser settings.
3. Form Data
Our website includes online forms that allow you to:
- Submit inquiries about products or services
- Request support
- Participate in online discussions
Purpose: Information collected through these forms is used solely for the purpose for which it was provided.
Personal Data We Collect
Personal data refers to any information that can identify an individual. We may collect, store, and use the following categories of personal data:
- Contact details: Name, title, address, email, and phone number
- Demographics: Gender, marital status
- Government identifiers: PAN, Aadhar, Driving License, Passport, National Insurance, or TAX ID
- Grievance records: Details of any grievances or complaints
- Visual and electronic data: CCTV footage, door access records, and other electronic data
- System usage: Information about your use of our systems
- Photographs: Any images provided to us or captured during events
How We Use Your Information
We use your email address solely to respond to your inquiries and communicate directly with you. We do not add your email address to any mailing list or send unsolicited emails (no SPAM).
Information Disclosure
We respect your privacy and will not disclose your information to third parties without your express consent.
Data Security
While we take measures to protect your data, please note that information transmitted over the Internet carries inherent risks. Our website does not offer secure transmission of information.
Updates to This Policy
We reserve the right to update this Privacy Policy at any time. Substantial changes will be notified through an updated privacy statement on this page or through other appropriate communication channels.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
